HOST GATOR COMPANY RECRUITING TECHNICAL SUPPORT REPRESENTITIVES

HostGator is seeking dedicated and motivated employees looking for a career in customer service / technical support and are looking to work with one of the world's leading web hosts and provide exceptional customer service on a consistent basis. HostGator currently has openings on the day, night and graveyard shifts in its Houston or Austin, Texas locations.

Job Description:

• Front line support via live chat and telephones.
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• Troubleshooting a variety of technical and non-technical issues customers are having with their web hosting plans and services.
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• Provide technical support for level one escalation issues via helpdesk.
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• Performs miscellaneous job-related duties as assigned.

Required Skills:

• Excellent written and verbal communication skills in the English language.
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• Ability to work well with a team in a fast paced, constantly changed 
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• environment and follow instructions from supervisors and senior colleagues.
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• Outstanding customer service skills and a dedication to the customer service experience.
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• Dependable to be at work during assigned shifts and to complete work as expected.
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• Knowledge of FTP, DNS, cPanel and WHM preferred.
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• Ability to multitask and meet specific goals set by supervisors and management.
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• Experience with documenting procedures.
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• Ability to troubleshoot basic web hosting and technical procedures as needed.

HOW TO APPLY :- REGISTER here for host gator